Returns & Exchanges
At RIHOAS, we want you to be completely satisfied with your purchase. If your items aren't a perfect fit, you can return or exchange them within 30 days of the delivery date.
Initiate Your Request
Visit our online return portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the clothing is unworn, unwashed, and in its original condition.
Ship the Items
Print your prepaid shipping label, secure it to your package, and drop it off at the designated carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing